Transparency at all times

As soon as the observational data is approved as authentic by our quality control, you can access them via our online data bank. There, the data and intermediate results can be viewed early on, sorted by respective outlets, time span, research criteria, etc.

Significant evaluation

If you wish, we will gladly process the acquired data and present the essence of our observations during a meeting. Due to our professional personnel and long-time experience, we are also able to offer you – besides pure evaluation – the presentation of a precise optimisation model constructed on the foundation of the acquired data.

Motivation means success

Multi-Value organises motivational sessions for its staff. Thus, we are able to help you to work precisely on those aspects we identified as open to optimising.

Extensive knowledge of business

Multi-Value works for retailers, as well as for manufacturers, wholesale cooperatives, ministries and lobby groups. The different industries vary as well, from the motor and clothing industries to banking houses and supermarkets. The basic idea, however, remains the same: quality optimisation.

Quality optimisation requires quality

Controlling quality naturally requires highly qualified personnel. Multi-Value exclusively employs specialists – from our Mystery Shoppers up to our experts in the automotive-control field.

Anonymity of your staff

Multi-Value conducts Mystery Shopping according to the ICC/ESOMAR international code for market and social research. It is impossible to identify individual staff members by our data.