- Where can I find which assignments are available? -

 

When viewing the list of mystery visits you should pay special attention to the following: 

 

Name and address of shop: be careful to visit the right shop; sometimes there are several branches of the same chain in one town and, sometimes, even in the same street. Check the number of the building before entering the shop.

 

The briefing: should you require more background information regarding the survey in question, click on the icon in this section where you will find a detailed description of this script. In order for our client to accept your report, you will need extra instructions and these are specified in the briefing. You may also put any questions you may have to the Customer Support Manager who is mentioned in the briefing.

Visiting period: if you are not entirely sure that you will be able to visit the shop during the specified period, please leave the survey for somebody else. Select only those shops which you are sure to be able to visit. If you have selected a visit and are then unable to carry it out, please let us know immediately in order that we can find an alternative shopper. 

 

Payment: when you provide a report which is acceptable to our client, Multi-Value pays the appropriate amount into your account. 

 

Short briefing: the main information pertaining to the survey is described here. For instance, the client may have specified that the shop should only be visited on certain days, or, that the visit should be carried out by a man or by a woman. Read this description first before confirming that you would like to carry out this survey.