F.A.Q

   
 - Code of conduct -
 
A number of conditions are covered by the Code of Conduct and these are explained here below. We always ask you to agree to these conditions after having completed you report. Included are:
 
  • Conditions concerning the type of mutual cooperation.
  • Conditions concerning the payments. ü Conditions concerning the truthful contents of the visit reports. 
  • Conditions regarding confidentiality and ethnically responsible mystery shopping.
Ad 1. There is no employer-employee relationship. You act as an independent agent.
 
Ad 2. Multi-Value recompenses approved visit reports. The payment is agreed prior to the visit. The payment is an All-in amount and no extras may be added. You should manage your own tax declarations. Multi-Value informs the fiscal authorities once a year of the amounts paid out and to whom.
 
 

The fiscal authorities regard the amounts received in any one year (date on which the amount is received in your account) as the income for that calendar year.

Ad3. The agreements made concerning the truth of the visit reports are of special importance. Reports which are not based on the truth or reports which have not taken place could cause considerable damage to our company. By accepting the Code of Conduct you indicate that you are aware of the importance of truthful reports and that visits must actually be carried out and should not be simulated.

Article 1: Simulated visits or visits which have not taken place and of which Multi-Value are not aware of the reason for same, will affect Multi-Value’s credibility with its clients. Any financial consequences, either direct or indirect, will be recovered from the responsible party.

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