F.A.Q

   
 - Code of conduct -
Article 2: All reports which are made following your visit, should be a reflection of the visit as experienced by yourself. The visits should be reported with the utmost care.
Article 3: Reports which deliberately don’t reflect the visit or which simulate a visit which has not taken place, will be regarded as fraud and forgery by Multi-Value and will be treated as such. A statement can be made about this. Any financial consequences, either direct or indirect, will be recovered from the responsible party.
Article 4: Referring to here named condition 3, article 3, Multi-Value will demand direct fixed fine of 750 Euro (said seven hundred and fifty Euro), with the possibility to demand a higher indemnity if the damage demonstrated, caused by the fraud to Multi-Value, is higher than this fixed amount. In case this fixed fine is insufficient, Multi-Value maintains the right to start a legal procedure during which additional costs will also be recounted.
 

Ad4.

Article 1: During or after having finished the assignments, it is not allowed to divulge any information obtained during these assignments or pertaining to observation activities or information relating to same.

Article 2: The mystery shopper is not acquainted with client’s employees and is not employed by client.

Article 3: The mystery shopper is not employed by client’s competition. 

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