• I agree to perform all shops to the best of my ability 
• I agree to perform all shops with honesty and integrity; 
• I agree to submit all reports on or before the deadline; 
• I agree to honor all confidentiality agreements;
• I agree to give immediate notice to Multi-Value if I cannot perform a shop for any reason;
• I agree to return follow up calls or e-mails in a timely manner; 
• I agree to keep paperwork and notes for at least 60 days in case questions arise by the client; 
• I will not perform a shop unless I have thoroughly read each question on the survey and the guidelines provided by the shopping provider;

• I will not falsify or misrepresent reports; 
• I will not ask or encourage anyone to break confidentiality agreements with other firms for whom they conduct mystery shopping assignments; 
• I will not use any media to publish complaints against vendors, clients, shoppers or mystery shopper providers;
• I will not share information with others on which company shops which clients; 
• I will not share information with others on shopping fees and reimbursements for specific clients;
• I will not share the results of a shop with others in order to protect the clients confidentiality;

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