- How to write a good report? -

It is very important to limit your report to objective observations.

You should not add any emotional value to the text by using capital letters, punctuation marks, exclamation marks, smiley’s, etc. E.g.

Did the shop assistant have a neat appearance? Answer: NO Comments: the shop assistant wore a bright yellow suit. I thought this was DREADFUL. Her clothes were neat but the color did not suit her at all. I felt like putting sunglasses on. Less bright colors would have suited her better. My friend said that this shop assistant always wore strange clothes. Perhaps she’s color-blind????

The comments do not add any value to the text:

• The remarks do not answer the question, we did not want to know about her taste in clothes only if they were neat or not; 
• The answer contains a personal opinion (I thought this was DREADFUL); 
• The answer contains sarcasm (I felt like putting sunglasses on); 
• You base your opinion on heresy (my friend said that this shop assistant always wore strange clothes); 
• You supply uninvited advice (less bright colors would have suited her better); 
• You make an assumption (perhaps she’s color-blind?); 
• Your answer contains too many capital letters and punctuation marks (DREADFUL and ????). 

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