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- How to prepare for a visit? -
How should I prepare for a visit?
After you have confirmed an intended visit, we ask you to carry out the following:
- Consult the briefing and study it carefully. Check that everything is clear.
- Consult the questionnaire and read it through carefully. Check that everything’s clear. If you have any queries at this stage of preparation, feel free to contact us and we will answer your queries.
- Imagine the answers you may have to give to possible questions from a shop assistant. The script should always be followed. Don’t be surprised by unexpected questions, be prepared and identify yourself with the role of the shopper.
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The visiting period
The date on which the visiting period starts is the first date on which you may carry out the survey. You should never do this prior to the starting date as this would render your visit invalid. The last date on which you may carry out a visit is the last date of the visiting period.
When you confirm an assignment, we expect you to respect the last date on which the visit may be carried out. If this is not possible, please contact us immediately and, together, we will try to find a solution.
Multi-Value can decide to cancel your assignments (including those which are still in the visiting period) if you failed to carry out an assignment within the given time without notifying us! We then presume that you will not carry out other assignments within the given time.
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