- How to prepare for a visit? -

I still have questions after reading the briefing and the questionnaire

If you still have questions after reading the briefing and the questionnaire, please do contact us. We are more than willing to answer any questions you may have. We too wish to learn and appreciate any feedback. We will take any comments into account when amending the briefing or the questionnaire.

 

I am unexpectedly unable to carry out an assignment

It is always possible that you are unable to carry out an assailment due to unforeseen circumstances. We understand this and are prepared to look for a solution together with you. Naturally it is imperative that you contact us as soon as possible is such cases.

Attention: not carrying out an assignment without have warned us in plenty of time, could lead to our decision to discontinue using your services. We must be able to rely on you carrying out the assignment and sending us the report. There are always other mystery shoppers who would have liked to carry out the assignment.